# MD for: https://www.mercadopago.com.uy/developers/en/docs/automatic-payments-orders/chargebacks/notifications.md

\# Configure chargeback notifications \[Webhooks\](https://www.mercadopago.com.uy/developers/en/docs/checkout-api-orders/notifications) notifications (also known as web callbacks) are a simple method that allows an application or system to provide real-time information whenever an event occurs. It is a passive way of receiving data between two systems through an \`HTTP POST\` request. Once configured, these notifications will be sent whenever a chargeback is created or its status is modified. From the received information, it will be possible to manage the chargeback. Below, we present a step-by-step guide to perform the configuration. 1\. Go to \[Integrations\](https://www.mercadopago.com.uy/developers/panel/app) and select the application integrated with Checkout API for which you want to enable notifications. !\[Integrations overview\](/images/dashboard/applications-es-v2.png) 2\. In the side menu, select \*\*Webhooks configuration\*\*. 3\. In the \*\*Test / Production\*\* switch at the top of the screen, select \*\*Test\*\* and enter the \`HTTPS URL\` to receive test notifications. If you want to configure production notifications, select \*\*Production\*\* and enter the production \`HTTPS URL\`. 4\. Under recommended events, in addition to the \*\*Order (Mercado Pago)\*\* event \[configured previously\](https://www.mercadopago.com.uy/developers/en/docs/checkout-api-orders/notifications#bookmark\_configure\_webhooks) to receive transaction statuses, select \*\*Chargebacks\*\* to receive notifications that track each stage of a chargeback. These notifications will be sent in \`JSON\` format via an \`HTTPS POST\` to the URL configured for each environment. !\[Chargeback topic selection for Checkout API with Orders\](/images/dashboard/webhooks-events-chargebacks-checkout-api-orders-es-v1.png) 5\. Finally, click \*\*Save\*\*. This will generate a unique \*\*secret signature\*\* for the application, which allows you to validate the authenticity of the received notifications and confirm that Mercado Pago sent them. For more details, see the \[Webhook notifications\](https://www.mercadopago.com.uy/developers/en/docs/checkout-api-orders/notifications) documentation. ## Monitor notifications To review chargeback notifications, open the application and select the \*\*Webhooks\*\* tab under \*\*Home\*\*. Use the \*\*Test / Production\*\* switch to view notifications for the selected environment. From there, you can filter notification deliveries, review their date, delivery status, action, event, and resource ID, check delivery and response-time metrics, open the details to view the notification body, and resend it when necessary. In \*\*Test\*\*, data updates in real time. !\[Webhook notification monitoring\](/images/dashboard/webhooks-monitoring-orders-es-v1.png) ## Notification example The notifications sent by Mercado Pago for the \`chargebacks\` topic will be similar to the following example: \`\`\`json { "action": "order.charged\_back", "api\_version": "v1", "application\_id": "874202490252970", "data": { "external\_reference": "ext\_ref\_1234", "id": "ORD01JRTXT3GC8CJGW394QWYQ9VP3", "status": "charged\_back", "status\_detail": "settled", "total\_amount": "50.00", "total\_paid\_amount": "200.00", "transactions": { "payments": \[ { "id": "PAY01JRTXT3GC8CJGW394QZZ349N6", "amount": "50.00", "paid\_amount": "47.28", "payment\_method": { "id": "master", "installments": 1, "type": "credit\_card" }, "status": "charged\_back", "status\_detail": "settled", "reference": { "id": "ref-0" } } \], "chargebacks": \[ { "id": "CBK12JRTXT3GC8CJGW394QZZ349M7", "transaction\_id": "PAY01JT4211RXR4678HH8304SDKW4", "case\_id": "123456789", "status": "settled", "amount": "50.00", "references": \[ { "id": "01JSZZW4Q2JZJZC1R1W08KRVEP" } \] } \] }, "type": "online", "version": 1 }, "date\_created": "2025-04-14T19:53:23.114998555Z", "live\_mode": false, "type": "order", "user\_id": "2021490138" } \`\`\` These notifications provide complete information about the process initiated by the customer, being essential to \[manage the chargeback\](https://www.mercadopago.com.uy/developers/en/docs/checkout-api-orders/payment-management/chargebacks/management).