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Check the first stepsSee expected resolutions at mediation
GET
Products that use it:
Request's parameters
PATH
claim_id
Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.number
REQUIRED
Response parameters
player_role
User who initiated the claim.string
user_id
User ID who initiated the claim.number
expected_resolution
Presents possible resolutions expected by the complainant. It can take one of the following values:string
refund: The user expects the money to be refunded.
product: The user expects the product to be delivered.
change_product: The user expects the product to be exchanged.
View moredate_created
Date the claim was created.string
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Request
curl -X GET \
'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/expected-resolutions'\
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer TEST-3322*********190-03031*********46528954c*********0339910-1*********' \
Sample answer
{
"player_role": "complainant",
"user_id": 40014151,
"expected_resolution": "product",
"date_created": "2020-09-30T09:48:06.000-04:00",
"last_updated": "2020-10-02T01:12:31.000-04:00",
"status": "pending"
}