Get claim evidence - Claims - Mercado Pago Developers
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Get claim evidence

GET

https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/evidences
This endpoint allows, through a valid token, obtaining evidence of the the claim, such as order shipping information and attached image files associated with the claim.
Request's parameters
PATH
claim_id
number

REQUIRED

Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.
Response parameters
attachments
array
Presents information about the file attached to the message associated with the claim.
type
string
Presents the type of evidence of sending the request related to the claim. It can take one of the following values:
shipping_evidence: The seller has an evidence that the order was shipped.
handling_shipping_evidence: There is still no evidence of sending the order, but this information is expected.
date_shipped
string
Displays the shipping date of the order associated with the claim.
date_delivered
string
Displays the delivery date of the order associated with the claim.
Request
curl -X GET \
    'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/evidences'\
    -H 'Content-Type: application/json' \
       -H 'Authorization: Bearer TEST-3322*********190-03031*********46528954c*********0339910-1*********' \
    
Sample answer
[
  {
    "attachments": [
      {
        "filename": "8007ee20-be67-471f-9e59-e32d9ba02fae_239628932.jpeg",
        "original_filename": "Captura-de-Tela-2019-07-30.png",
        "size": 1880609,
        "type": "image/jpeg",
        "date_created": "2020-07-22T20:43:15.000-04:00",
        "file_url": "https://fury-storage-private-default.s3.amazonaws.com/mediations-api-core/attachment2/767b79a6-88c8-4fa4-8d95-2cb78fcd897f.jpeg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA2W4YYFSFIIM7ONWJ%2F20201009%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201009T174026Z&X-Amz-Expires=43200&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEA8aCXVzLWVhc3QtMSJHMEUCIBznL6LSjtxZx2rmNacevS3fkUtCntzn8hEERS3I9zGcAiEArLoRIu6slpEVHMaKK2%2B3LaXK5vJeEVlwmQ1en1xBlswqtAMIRxABGgw3MzYzNzAzNzE3MjIiDN38MnchbBVYZCS%2BfiqRA9sgC51NLCQ0stU6s2Dek7gt8JmSth7oYLHE8v1WhK3WaiBfe%2FV6LqnrqJcGIikCXr05GqQalWZQLITG1mwC%2Fkx6x5XL5jKFw67lXUvoZzmctRoQPpXpA6MJBTvdCZJKifAS2grLExBJ7KUrgGH6MCxiHpZwm5cO1VP9E5ETFcOTtVzgJtSU0TX70Z4%2BVZPwbxbuEnnqCuW61MZkMvT4dF6oVkZZBR8JuaaiM4w17FV%2B%2Bzt3l39EP9iZdv7NG6G6ZFjvL5UgkVfOm0Bn2w6JONEl8upiOqQN1voen8TugywgWm683isabg1LK2c5GNVWR4qEYbnpS2jZhd732IuDgl1De1V93O5WW2Xf0HGqXhIWYHf9ZDViwWrMXQc5VRQwDIukAgwIy5%2FiBUEwjNBavu4eiWcqtVIQ8OxH9CJIBrQMgPaB%2FtV9LZRGAH24ZwcBD%2FEu%2BEWEDPnR6giE24nAAkWAMlhPQI5NKGGy6y4SLxJ5KalD5yb4Twi0W%2Fvj7bUxfYBSebAn%2B4zldwvFPzWwJRxbMMTdgfwFOusBof6%2FydFCa12JdZERNpiC49pjSmal6DP7rl91JmwVKzG%2FIIENnlBIjZ1yvEtFWy2WcEDqnn2OfEeRc5vop%2FUHnRo3i1TEC8IHs7ECCwwWcf6UAB0%2FUXL8fGj6uQ7KuQ7DLphrZBMfpUz8JXRx1FVRKMWioszeYfL9dQ%2B24GDsESAN83y%2B19ZRdy727X7GsvnZQvdWo7zHQT4zXDmJB0RFtMHwHYtALsGHUyymyA%2FaQjfnbnccvesgGvLGpqdwmXZ0QFMmNobOlJA4STZY%2FejLulxq%2BNhmrvih83%2BSn5Q0043c2%2BzLYeSGs8jUJg%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=cb9a006b693e4b4e17948be0ccbb28739627daf0766f521cb98a2e5643ab9229"
      }
    ],
    "type": "shipping_evidence",
    "date_shipped": "2018-03-07T05:00:00Z",
    "date_delivered": null,
    "destination_agency": null,
    "receiver_email": null,
    "receiver_id": null,
    "receiver_name": null,
    "shipping_company_name": "servientrega",
    "shipping_method": "mail",
    "tracking_number": "132456787"
  }
]