What is the Account Balance report?
The Account Balance report is a downloadable report that allows you to view the operations that affected the money in your account, that is, the movements that affected the balance of your money in Mercado Pago.
It contains, for example, the detail of your payments, money receipts, chargebacks and reimbursements in a period of time with its gross and net breakdown. It is made up of available and unavailable money. That is to say, the money you have released to withdraw and the money to be released according to your chosen rates and terms .
How to download the report?
Keep in mind that the report generation takes a few minutes depending on how much information you want it to include. It will not always be ready instantly and, until it is, you will see the status In preparation on the screen.
Once available, it will be in your report tray and you can always download it two ways:
- From the download link we’ll email you.
- From your Mercado Pago account, go to your reports and select the Account Balance reports.
Money movements are automatically impacted in the report when the operation is approved. Pending or rejected operations will not be.
What to use the report for
Use the report to reconcile
This report is used to reconcile approved money movements and includes the transactions that comprise it. At the same time, you can use it to see the status of your account.
Use the report to view your history
In addition, you can use the report to view the history of your account balance between two dates and see the detail of the events that affect it, such as disputes, chargebacks, reimbursements, shipments, among others.